Location: Fully Remote (United States)
Employment Type: Full-time, Permanent
Visa Sponsorship: Not available
Schedule: Day shift (U.S. business hours)
Role Overview
We are seeking an experienced Epic Application Analyst III specializing in Home Health and Hospice to support, optimize, and enhance Epic application functionality across a complex healthcare environment. This is a senior‑level, advanced individual contributor role requiring deep Epic expertise, strong analytical skills, and the ability to work independently while mentoring others.
The analyst will lead application analysis, configuration, implementation, and ongoing support efforts, serving as a key liaison between technical teams, business stakeholders, and vendors.
Key Responsibilities
- Perform advanced Epic application system analysis and design, including requirements definition, specifications, configuration, testing, documentation, and implementation
- Provide expert‑level Epic application support, troubleshooting, training, and reporting
- Support and troubleshoot integrated third‑party (non‑Epic) applications as needed
- Act as a liaison between technical teams, business stakeholders, and external vendors
- Lead complex Epic application design initiatives to optimize business value and system performance
- Plan and manage assigned projects, ensuring timelines, quality, and deliverables are met
- Conduct work independently with wide latitude for judgment and decision‑making
- Gather and analyze business requirements; plan and facilitate detailed design sessions
- Develop and maintain documentation, reference materials, and status reports
- Coordinate and collaborate across Epic modules to ensure alignment and integration
- Serve as a subject matter expert and advanced individual contributor
- Mentor and coach team members, providing technical and professional guidance
- Advocate for departmental initiatives, standards, and best practices
- Follow application change management processes including communication, contingency planning, support, and post‑implementation reporting
- Foster a collaborative, professional, and positive team environment
Required Qualifications
Education
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree in computer science, information systems, healthcare, business, or equivalent experience preferred
Experience
- Minimum of 8 years of relevant experience
- Extensive experience supporting and configuring Epic applications, preferably in Home Health and Hospice modules
Certifications
- Epic certification/proficiency in the applicable Home Health/Hospice module required
- Additional Epic certifications related to the primary module strongly preferred
Skills & Competencies
- Ability to work independently with minimal supervision
- Exceptional analytical, problem‑solving, and organizational skills
- Strong written, verbal, and presentation communication skills
- Proven ability to mentor and support skill development across a team
- Ability to manage multiple priorities, projects, and deadlines
- Experience collaborating with cross‑functional teams, clients, and vendors
Work Expectations
- Fully remote role within the United States
- Core business hours Monday–Friday, with potential for occasional weekends, holidays, and after‑hours on‑call support
- Occasional travel may be required
Equal Opportunity Statement
This position is open to candidates who are legally authorized to work in the United States. Visa sponsorship is not available for this role.